As Quintessential Brands’ business has grown, so has its attack surface with email remaining as the most prominent attack vector. For the IT team, who have continually sought to improve their management of email-borne threats, its previous set-up which relied on the security capabilities within its Microsoft Office 365 E3 subscription was not robust enough. Despite investments into email gateways and multi-factor authentication (MFA) solutions, targeted phishing and impostor emails continued to arrive in users’ mailboxes, with the responsibility of identifying and reporting malicious messages falling on the employees to forward to the stretched IT team.